Hey,
only way to explain whats happening is to use an example:
Sheila and Sean O' Sullivan living in Town x Co. Kerry and have a joint account with EBS.
Sheila and Sean O' Sullivan living in Town y Co. Kerry and have a joint account with EBS.
Both couples transacted with EBS in Town Z......
Now it appears the bank has mixed up a number of transactions over a period of YEARS!
I know both couples should have noticed but for a variety of reasons they havent! The building society has said this is extremely rare, blah de blah and have launched an investigation. They are also trying to get the written slips for the lodgements and withdrawals to figure out whose owed what.
What recourse do either of these couples have??
Sorry if i didnt make the scenario clearer but any input would be appreciated!
only way to explain whats happening is to use an example:
Sheila and Sean O' Sullivan living in Town x Co. Kerry and have a joint account with EBS.
Sheila and Sean O' Sullivan living in Town y Co. Kerry and have a joint account with EBS.
Both couples transacted with EBS in Town Z......
Now it appears the bank has mixed up a number of transactions over a period of YEARS!
I know both couples should have noticed but for a variety of reasons they havent! The building society has said this is extremely rare, blah de blah and have launched an investigation. They are also trying to get the written slips for the lodgements and withdrawals to figure out whose owed what.
What recourse do either of these couples have??
Sorry if i didnt make the scenario clearer but any input would be appreciated!