If you're switching "internally" at end of fixed rate (say into another fixed rate) is it considered a "full switch"? I.e. do you need to use a solicitor or is it internal, as it's the same bank?
They have to write to you 60 days before your fixed rate expires and that letter should set out other interest rates available. Then you contact them to let them know which one you want to move to.
Do they do any checks? Would they ask for payslips or anything like that?
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