In my Ulster Bank branch there is no sales sales sales. The reason being is that the staff don't even know their own products let alone what their competitors might be offering.I wonder is that even a question anymore on the reviews? Now it's sales sales sales!
Every time UB make a mistake, I make a complaint. Every time I receive compensation, I am well over €1,000 in compensation to date.
Conversely I have used UB on College Green and always have no problem getting stuff done quickly. One case was transferring 200k+ from my account to my solicitor whois not with UB and it took no more than two minutes to make the transfer. I have also got large cash withdrawels over the counter no problem.
Well the thread has descended into a list of examples of incompetency of UB staff. We have no idea how bad they were and have to assume that the story teller was right and the staff were wrong. I just thought I'd balance it a bit.That's not really conversely.
It would be extremely worrying if transfers and withdrawals were complicated for the staff.
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