Hi there,
we changed over to UPC about 2 years ago. We have our phone, TV and BB with them. After we changed I was told that there was alot of problems with UPC and the phone, and that their service was appauling.
I can honestly say, I have found the opposite. We had one or two small issues in the beginging, we contacted the staff who were great, they were very helpful and spoke to us at our level (in that they did not over complicate problems and give all technical speak). Our montly bills for the lot are approx €80. Which is probably a saving of about €200 annually.
P..