Hi, Can anyone enlighten me ..I have a upc remote and all the buttons work on it except the volume one.I have to use the actual tv remote for the volume.Is this the norm or is my upc remote faulty,I tried calling upc but after 25 mins on hold I gave up.
I think you have to program it to your tv type. The manual gives the codes. It's been some time since I did this so I hope I'm correct. Check the manual that came if you still have it. Or here is a link I just found
This previous thread might help or you could use Google, the UPC site or other previous AAM threads.
When our previous remote was acting up I rang them and they agreed to send on a new remote provided I returned the old one. If I did not do so there would have been a charge added to our ac.