Some years back I paid by cheque 270 euros to have three properties registered with the PRTB. Cheque was cashed immediately. A full year later when I enquired none of these properties had been registered.Your leverage is really the lack of postal address which I assume you don't have as you are attempting to use an email.
By all means write to them explaining that it is a legal requirement to provide a full address at all times as per the MUD act, names of tenants and other details the OMC requires.
If you are not contacted immediately then you will be forced to write to the PRTB, revenue, and their mortgage provider (obtain this for 5eu from land registry) explaining that the property is rented out since [date] and you require the address.
They wont give it but it can sometimes be enough of a push for them (landlord) to engage.
However, debt recovery through a court is limited to 6 years.
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