Thanks for all the replies, not that it really answers my question. She's the ONLY person being made redundant, is 50 years old, no union rep as it's a small private company in Scotland. Her notice period is a month, and throughout the 21 months of working there, the boss has been a bitch towards her especially. She's done the handover, and has to work till the 6 March. When she asked what sage needs to do, she was told her normal work. So the job isn't redundant, part of the work has been outsourced and the "bookkeeper" will do the rest. So basically 2 different entities will be doing what 1 person does.