GeneralZod
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Anytime Internet Banking
We're sorry but the service is temporarily unavailable. Please try again later.
If you continue to experience this situation please contact the helpdesk on 1850 300 365, +353 1 8047470 or textphone 1800 924 615 for further assistance.
Is this Genuine? firstactiveonline has a similar message, First Active is a subsidary of RBS as is UB.
When I rang the number shown. I was asked to supply all my login details.
When I rang my branch to check if this was a scam, they knew nothing of any change to the online banking. They gave me a on line banking help desk number which was different from the one on the web site.
MPORTANT INFORMATION!
Anytime Internet Banking has got even better....
We've been listening to our customers and used the feedback we've received to make our Anytime Internet Banking service even better for you. We think you'll be happy with the improvements as you can now do much more online without having to rush to your nearest branch.
Some of the main improvements we've made for you are:
View your Ulster Bank Credit Card account online - As well as your other Ulster Bank bank accounts, you can now view your Credit Card transaction and balance information online.
Standing Orders and Direct Debits - It is now easier for you to manage your Standing Orders and Direct Debits online.
Transfer Funds - We've made it easier foryou to transfer funds between your Ulster Bank accounts online as well as to other bank accounts.
Mac Compatible - Anytime Banking is now Mac compatible for customers without a PC.
Browser Options - You now have the option to print any page by clicking on the 'Print' icon in the browser bar, or you can amend the font size by clicking on 'View' and then 'Text Size'.
What do I need to know?
Although the log in pages look slightly different, Customer Number, PIN and Password will remain the same.
What do I need to do?
You do not need to do anything but enjoy the new services we are offering.
What if I still have more questions or need help?
Call our helpdesk on XXX or Textphone users, dial XXX. (I have removed these numbers aj)
I see the UFIrst charge is coming up on my account as - account overdrawn charge. Hmm.
Pending transactions are now shown highligted in blue. HTH.The old system used to show pending transactions, the new one doesn't. I used to be able to lodge
a cheque in my branch and go straight home and see it.
Pending transactions are now shown highligted in blue. HTH.
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