LoanStressed
Registered User
- Messages
- 1
Very true! There is practically no experience left and no decision makers available.
Finally I was so ..... with them I sent them a 7 page letter of complaint, with a list of all the people I'd spoken to, names, dates and times. I hate dealing with banks when I've a problem.
It might also be a very unwelcome suggestion to turn up at their office in Central Park up by Leopardstown Racecourse, which is where their collections department is, and personally deliver it. Doubt you will get a great deal of joy from it but it might feel better to talk in person.
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