Did you submit your complaint as a solicitor's letter? Or start by writing a personal letter of complaint?Also saw a solicitor looking specifically for UB offset flexible mortgage customers
What do the First Active T&Cs say about removing the offset capability, is it mentioned?In my opinion and I'm no expert, I also signed up with FA Those are the T&C that matter.
It's mentioned more than once. That they can add and remove products as they fit for whatever reason. If you want the actual quote I'll do it when I'm home.What do the First Active T&Cs say about removing the offset capability, is it mentioned?
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