Just a quick post re a UK import I purchased in March 05. Bought a 2003 Audi A4 Avant with all the bits on it..superb car. Unfortunately I ran into a problem with the Multitronic gearbox in early Dec. Rang 4 Audi dealers in Dublin and was told 7/8 weeks before they could take it and it wouldn't be covered by warranty as its only 2 years in Ireland compared to 3 in the UK. Problem was electronic and was quoted approx €2k.
A friend then told me Audi dealers in Northern Ireland would cover warranty. Rang Issac Agnews in Belfast. They took the car three days later.. amazing customer service ( Coffee, Scones on arrival and after they checked if they could resolve problem there & then, they dropped me to the train station. ) They collected from station 1 week later and I drove back to Dublin in my fully valeted, fixed Audi all covered under warranty .. Will buy my next Audi in Issac Agnews .. me thinks!
Once again, someone else makes our sham operators look so unprofessional
A friend then told me Audi dealers in Northern Ireland would cover warranty. Rang Issac Agnews in Belfast. They took the car three days later.. amazing customer service ( Coffee, Scones on arrival and after they checked if they could resolve problem there & then, they dropped me to the train station. ) They collected from station 1 week later and I drove back to Dublin in my fully valeted, fixed Audi all covered under warranty .. Will buy my next Audi in Issac Agnews .. me thinks!
Once again, someone else makes our sham operators look so unprofessional
