Our UB payment was made by debit card on Saturday 1st as it is every month because they screwed up the DD amounts repeatedly until we cancelled it last year.
It went out today - turns out they had been presenting it every month despite our payments being made and despite our cancelling it.
It has been recalled. Again.
My mortgage usually comes out of my current account on the first working day of the month. Both my mortgage and my current account are with UB. It hasn't been debited yet. There was and continues to be more than enough funds in the account to meet the payment.
Anybody else heard of a similar issue? Is this a SEPA issue? Should I be contacting UB or is it a bit early?
I also called Ulster Bank today as my mortgage payment is deducted from my BofI account on the 1st of every month.
They advised that it was a SEPA issue affecting only some mortgage payments from mid February to early this month.
They advised that it should be sorted and payment taken from my account by Monday at the latest.
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