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Ruffian said:

You haven't got your Q Box set to ECO mode by any chance? I read somewhere that this can result in WIFI dropping.

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Not that I'm aware of but I'll check, thanks.

So Sky responded to a complaint I logged and I have to say they have been excellent.

Out of pure interest, how have Sky resolved the problem?

charlie007 said:

Out of pure interest, how have Sky resolved the problem?

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Yes, their technician called our with a booster.

This may be for a UK audience but the principles are exactly the same:


Ditched Sky a few years ago and never looked back.

tallpaul said:

Ditched Sky a few years ago and never looked back.

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Was only watching one earlier in favour of ditching Sky for Apple TV
His main point apart from the price always going up was, "Why in 2025 are we paying for the HD picture quality when it's nearly standard on all other providers"

But in fairness for some people it's not an easy switch to move to just streaming

After the recent outage across all Sky Q boxes, Sky are offering a free movie to download from their Store to all affected customers.

"Here’s a Sky Store movie on us

We’re gifting you a Sky Store Buy & Keep movie — it’s our way of saying thank you for bearing with us. To redeem this gift, go to your TV homepage and visit Sky Store. Click on the ‘Your Sky Store gift on us’ tile and choose your movie. Once downloaded, this is yours to keep forever. You’ll need to make your gift selection before 31 May."

At least thats something - i dont remember getting any goodwill compensation when Virgin BB goes down, for example...

redstar said:

"Here’s a Sky Store movie on us

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For some reason, and totally off topic, this reminds me of the miserly Jack Charlton video the FAI gave us ticket holders after the infamous Ireland v England soccer game that was postponed after 30 minutes in 1995