I am an Eir customer trying to get low speed Fibre broadband to no avail. The low speed is in my neighbours house but I cannot get anyone to provide it to me. Sales are a disaster to deal with. Both our lines are from the same Exchange,same Cabine and to the same pole. When I tell sales this they say 'it is not in my area'. Her line is from Vodofone but I tried them also and they told me the same. What do I have to do. I have renewed my contract only because I had no option. Any advice welcome, thanks.