Hi all,
First time posting. Have just gone sale agreed on an apartment in Dublin 15.
Apt was banked with BOI on a tracker mortgage from 2006. It's now in positive equity.
Bought a house in 2014 financed by KBC.
A few months ago I enquired whether BOI would allow me to use the Tracker Mover product to refinance my KBC loan and retain the tracker rate. I was advised that I would be able to do it but would need to go through a new application process (and would have 6 months from closing to draw down new loan with tracker plus 1%).
I subsequently went sale agreed on the apartment and recently contacted BOI to get things going again. I was advised that I could not use the tracker mover product for this purpose and was incorrectly informed by the BOI rep.
I issued a complaint and they found the call recording and all they can tell me is sorry but essentially - no. Nothing they can do.
So my question is - is there anything that I can do to retain tracker or port it to a new loan?
Many thanks in advance for any/all replies!
First time posting. Have just gone sale agreed on an apartment in Dublin 15.
Apt was banked with BOI on a tracker mortgage from 2006. It's now in positive equity.
Bought a house in 2014 financed by KBC.
A few months ago I enquired whether BOI would allow me to use the Tracker Mover product to refinance my KBC loan and retain the tracker rate. I was advised that I would be able to do it but would need to go through a new application process (and would have 6 months from closing to draw down new loan with tracker plus 1%).
I subsequently went sale agreed on the apartment and recently contacted BOI to get things going again. I was advised that I could not use the tracker mover product for this purpose and was incorrectly informed by the BOI rep.
I issued a complaint and they found the call recording and all they can tell me is sorry but essentially - no. Nothing they can do.
So my question is - is there anything that I can do to retain tracker or port it to a new loan?
Many thanks in advance for any/all replies!