Hi,
My bill was due on 18th but i prepaid on the 1st by electronic transfer as I had some items i needed to purchase. The monies were transferred from my personal account on the 2nd but Tesco Visa cannot locate funds because they are saying i used wrong account details. I used sort code and account details(no errors) on bottom of the visa bill but Tesco are informing me that they have since changed account and have now given me new sortcode and account number.
By teh way, I have been paying the Tesco CC account through Mybills.ie for years and I did not receive any info about change of account number.
hi everyone! I used the back account and the sort code 99-02-31 35251277 but because AIB online banking has a limit on the letter you can write with the online transaction it was not possible to put the whole card number as a reference so instead I but my initial and my last name and I thought everything was fine till the bill next months which they are claiming I did not pay the previous months with late payment fee and interest! the matter is still under investigation but they say it may take 21 days. I do not think I should pay the late payment or the interest but I have to wait and see. the instruction on online transaction on the back of the bill is not clear.
if I want to complain about Tesco credit card service in Ireland whom to go to?
Thanks
LLSE
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