Hi sfag,
We "switched" from Eircom to Sky this month. We ordered the change on 5th March, got an activation date of 19th March. On 19th March Eircom stopped providing broadband, and unfortunately Sky have yet to actually activate us. We have emails saying that we are switched, but no service.
Bottom line, we've no broadband for the last 9 days! I've had to go out to-day to buy a vodafone mobile modem to provide broadband in the meantime.
We got a bill from Eircom, requesting a month's notice, but allowing us a refund for the broadband we had paid for us to the end of the month.
Sky not interested in sorting our problems. You've to ring a 0818 number, usually waiting 40 minutes to speak to an agent. It's 2 days to get a response from an email. It's 3 further days to get transferred to the Technical team. Another 5 days before the Warehousing people will speak to us.
Beware!