So here I was, sitting on my hands for approximately 5 hours, and I received a letter from the SW office.
My back-dated claim has been rejected on the grounds that I have not provided sufficient information with regards to gaining employment.
Initially I thought this was strange as I provided pages of correspondance by email from potential employers. There was a section in place on the "P.F.O." letter for the deciding officer to explain the exact reasons as to why it was rejected... she must have been busy that day as there was no attempt on her part to aid my understanding as to why I didn't get past the first hurdle.
I gave the office a call... she wasn't there (are they ever?). So I decided to get what information I could out of the girl who answered the phone to me. Quiet frankly, she was very nice... which disgusted me. I was all gung-ho and prepared for a heated debate of Mrs Merton proportions.
I was informed that I should appeal my case, that there is a chance that the decision may very well be over-turned. Apparently, if I can provide as much information as possible with regards to my attempts to gain employment, it will make it more difficult for the deciding oficcer to reject the claim. If the deciding officer does give it the green-light, then the matter will be resolved very quickly, apparently. If she red-lights it, it will then be forwarded onto an appeal committee... which could take months!
I am being sent on the appeal forms by post. I plan to explain my situation in its entirety. I have pages of email corespondance that I will include. Is that all I can do? Afterall, telephone conversations and companies that never got back to me can not be documented and hence have no value in this equation.
Overall, the girl I was speaking with gave me the impression that I could be against a bit of a battle-axe... who rejects for the craic. She informed me that the more evidence I have, the more they will persuade her to over-turn this decision.
If by any chance this deciding officer reads this forum, please think carefully... I am not a mean-spirited man, but by heck, your Christmas card is truly jeopardy
Z€RO