Gimmestrength
Registered User
- Messages
- 44
Yes indeed, sounds like private correspondence. The cases now will come down to what can be argued at the ombudsman. The banks including KBC used the so-called cohorts to group similar cases that they eventually deemed impacted and redressed. Reluctantly and only when they were caught out. It allowed them to ring fence and limit the damage to their financial positions, which of course is more important to them than what is in the interests of customers.Not sure what letter he’s referring to
If it’s not the flyer it sure would be nice to see it.
My case is at the investigation stage with the ombudsman on this matter I will keep this page updated.
My strong advice is get you case together and file with the ombudsman.
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