Brendan Burgess
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But as trackers were gone, this option would not be valid
Iib/kbc will have to produce all its rates for the period 2005 to 2008 to ombudsmen or the courts and that will prove who was on what rate and when, untill that happens this will not end .
Brendan, peemac maybe ye could access there svr and tacker rates on a monthly basic from 2005 to 2008 or have the know how to do so !!
As I and so have others asked kcb on numerous occasions to no avail .
Iib/kbc will have to produce all its rates for the period 2005 to 2008 to ombudsmen or the courts and that will prove who was on what rate and when, untill that happens this will not end .
Brendan, peemac maybe ye could access there svr and tacker rates on a monthly basic from 2005 to 2008 or have the know how to do so !!
As I and so have others asked kcb on numerous occasions to no avail .
But it's not reasonable to expect a tracker, where neither the contract nor any other communication with you mentioned tracker.
Hi peemac
This is not correct.
AIB were in the same position. Borrowers had the following clause in their contract:
“At the end of any fixed interest rate period, the customer may choose between:
a) A further fixed interest rate period, or
b) Conversion to a variable interest rate Mortgage Loan, or
c) Conversions to a tracker interest rate Mortgage Loan,
at the bank’s then prevailing rates appropriate to the Mortgage Loan.”
Brendan
Thanks for your reply peemac to the wording on the booklet. But what I cannot understand is, KBC did say in black and white that the choice was yours what product you wanted after expiry of your fixed rate and that included a tracker rate. KBC can not just say that the product was not available anymore. Did the wording in the booklet not influence peoples decision? If people go to the Ombudsman with the booklet that came with their application with this wording, Would they not have some sort of a case?
especially when the KBC contract says that the rate would roll over to the prevailing home loan variable rate.
The Kbc contracts say
Lenders prevailing variable rate
They do not say
Prevailing home loan variable rate
In mine, on the fixed rate instruction, it said "Homeloan variable rate" - and as those who were on trackers and then went to fixed, they were able to argue that the variable rate is that written in the main contracts as that was a reference point and it stated clearly that the xx% above refi rate would be "for the life of the loan".@peemac - nowhere does it say homeloan variable rate. The wording is 'prevailing variable rate'.
'At the end of the fixed rate period the lender's prevailing variable rate will apply'. That is what is in our contracts.
According to the Central Bank Framework for Conducting the Tracker Mortgage Examination 2015 document, the Banks were supposed to adhere to the following test criteria:
Section 3.6.1 In the course of the Examination, and in the context of the transparency of the documentation provided to customers, the lender is to consider whether there was potential to confuse or mislead customers including, but not limited to:
· a particular term pertaining to the loan agreement was given different meanings by the lender at particular points in time or whether certain terms had dual meanings, with the potential to confuse customers;
· products or interest rates were given different names with the potential to confuse customers in relation to the nature of the product or rate;
· complicated terminology that had the potential to confuse or mislead a customer was ever used;
· definitions of product/rate types were clearly set out, for example, in loan offers;
· terminology used by the lender pertaining to the loan agreement was consistent across all documentation provided to a customer, for example, in both a Rate Change Authority and the Loan Offer.
In the case of IIB/KBC 2005-2006 customers, Lenders prevailing variable rate was specified as the roll off rate for initial Fixed rate customers in the loan offer. Lenders prevailing variable rate was not defined or explained in any documentation as far as I can tell and is open to interpretation. Prevailing can mean predominant, most frequent, generally current, having superior influence. 2005 to 2008 the predominant variable rate was the tracker rate in all Irish banks.
Most of us were put onto SVR on expiry of the Fixed rate, IIB/KBC did not have SVR rate mentioned or explained in any mortgage loan offer documentation at that time so according to the framework document I suggest we have a good and valid case.
According to the Central Bank Framework for Conducting the Tracker Mortgage Examination 2015 document, the Banks were supposed to adhere to the following test criteria:
Section 3.6.1 In the course of the Examination, and in the context of the transparency of the documentation provided to customers, the lender is to consider whether there was potential to confuse or mislead customers including, but not limited to:
· a particular term pertaining to the loan agreement was given different meanings by the lender at particular points in time or whether certain terms had dual meanings, with the potential to confuse customers;
· products or interest rates were given different names with the potential to confuse customers in relation to the nature of the product or rate;
· complicated terminology that had the potential to confuse or mislead a customer was ever used;
· definitions of product/rate types were clearly set out, for example, in loan offers;
· terminology used by the lender pertaining to the loan agreement was consistent across all documentation provided to a customer, for example, in both a Rate Change Authority and the Loan Offer.
In the case of IIB/KBC 2005-2006 customers, Lenders prevailing variable rate was specified as the roll off rate for initial Fixed rate customers in the loan offer. Lenders prevailing variable rate was not defined or explained in any documentation as far as I can tell and is open to interpretation. Prevailing can mean predominant, most frequent, generally current, having superior influence. 2005 to 2008 the predominant variable rate was the tracker rate in all Irish banks.
Most of us were put onto SVR on expiry of the Fixed rate, IIB/KBC did not have SVR rate mentioned or explained in any mortgage loan offer documentation at that time so according to the framework document I suggest we have a good and valid case.
I think that proves that IIB/KBC did have a standard variable rate and may end the argument of those saying that did not have such a rate in 2005.Hi Peemac,
The the term SVR is on our letter, for a buy to let.
I also have a letter being put onto SVR in 2007 at end of fixed rate however SVR is not in contract or handbook so according to framework document this should be in scope, also strangely the bank seems to have lost their copy of that letter
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