hello claimsman, 1.yes we have made a claim 2, yes we have damage to our property 3.the insurance company has seen our engineers report,including sub soil and drainage tests 4.it was declined 5.not sufficient structural damage 6.yes,our engineers report to the insurance company stated remedial work required due to water escape 7.our policy is over nine years old 8.the company carrying out all of the work in our estate have been very visible in the last three years or so ,so i don,t think the damage predates policy 9. i am guessing age of property but would say between 30 -35 years old 10.we did have a pre purchase survey done but it was done by an engineer appointed by the bank and it was not a full survey,just the basics.,i completely understand that every property is different ,but am i wrong in saying that when our house and our next door neighbours house(semi detached) were being built they were built as one unit,we live on either side of a wall,lets say if we purchased the house next door and knocked down a few walls to make it into a larger house for our children, is it possible to be told you have subsidence on one side of your house but not the other,sounds like sour grapes i know but when when your house is smack in the middle of 12 houses and your the only one turned down its frustrating,sorry for going on and thanks for your help claimsman,regards salaried.