Hi,
Just got my new AIB click Visa set up and want to test I can pay some money into it.
I called and they gave me a sort code of 93-01-13, Acc No 999 006 74
Can anyone confirm this is correct.
I have tried to add it to my BOI B365 list of beneficaries, but its refusing to accept it, I called BOi for support and they claimed "the sky is falling in" and my B365 PIN has split from my B365 accounts, and its going to take them days to sort out, though everything else appears to be working fine,
So just in case its a wrong sort code, can anyone confirm?
And has anyone heard of this B365 PIN split thing?
As far as I know, you need an AIB current account to have the click card. If that is the case, then you can transfer online with AIB 24 hour banking.
I did ring AIB internet banking by the way and they told me they didn't have the sort code and I would have to ring the AIB credit card centre, which I did and they insisted I did not need a sort code as I could just select AIB Visa on the BOI B365 menu to add a new bill, which I checked and i can't,, it only ha s BOI cards.
No wonder the banking system in this country is screwed, :mad:
sorry to hear of all your troubles! but.... I think if you call them on 668 55 00 on Monday between 9-5 you will get a better response.
I found the tele-centre staff were reading from a script, as most call centres do, but when the office is open you can ask to speak to someone in there, credit control or sales.
Yes that is probably good advice, and also a lot depends on who picks up the phone, as at the weekend, after I called back BOI a second time and confirmed I definetly needed a bank acc no. and sort code to set up an AIB credit card as a beneficary, I persisted with AIB and called back the AIB credit card centre, and 2nd time around found a much more competent agent than the person I spoke with first time, he immediately confirmed the sort code 93-01-13 and acc no is 999 006 74 to pay into AIB Click Visa, i.e same as I was told at the very beginning by AIB
So seems like the problem is back with the BOI systems who for whatever reason refuse to accept the AIB details. Admittedly the sort code does come up as unknown on the link given by Lorz above, but its been confirmed now by two different satff at AIB , both Internet banking and credit card centres.
In any case adding new beneficaries on the BOI susystem, is a joke, even when it does work. The back end is still obviously manual, as after submitting details it takes another 3 days for B365 to actually enable payments to the new beneficary.
Anyway I got another brainwave and remembered that I can do electronic payments out of my Rabo direct account also, so I entered the AIB details there and executed a test payment to my card, its immediate on the Rabo system, no 3 day wait to manually set up the beneficary like on the BOI system. Anyway Rabo's instant system accepted the AIB deatils no problem, the moneys not arrived yet but it does normally take about 3 working days with these inter bank transfers (methinks another scam by the banks in this electronic age to steal some interest on our money). So lets see what happens next.
Meanwhile my BOi B365 account continues to work fine ( well as well as B365 ever works) this despite claims of my PIN having split off and left my account by BOI! ( that still sounds very strange and I have yet to sort out what it means, just feel it best to leave well enough alone for the moment).
I have to say this experience with B365 and recent news about BOI systems double charging debit cards and basic messups with safari browser support last year, does not engender a great feeling of confidence in BOI's IT systems, I get the feeling the whole thing may be held together with gaffer tape and chewing gum!
The occasional time I do get on the phone to B365 staff I often hear comments like "Hang on a minute, our system has frozen here......., ok its back now again, carry on"............
the necessary sort code and account number are printed at the bottom of your monthly bill. On the credit transfer slip.
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