Hi Redboy,
I had a long standing problem with a Solicitor and was able to get it resolved satisfactorily by complaining to the Law Society. The Law Society prefers correspondence in writing.
Solicitor Complaints Department
Law Society
Blackhall Place
Dublin 7
They should acknowledge your letter of complaint within a couple of weeks including an information pamphlet detailing what they do etc.
I wouldn't pay the remaining €50 if I was you, but I would think that the Solicitor should be entitled to some fee as she did spend an hour with you in her office and even though she was late for the court hearing she did eventually show up.
I think a discount of €50 is fair and reasonable.
In my opinion and experience I'd say quite a number of Solicitors are just money grapping gangsters who don't particulary care about professional conduct or client care and are only interested in one thing - lining their pockets.
You should get a different Solicitor straight away for any further work. The LAw Society should ensure that your old Solicitor hands over any information or documents to you if she tries to hold them for the €50.
I eventually found a reliable and professional Solicitor myself.