My father-in-law is a taxi driver who bought a 01 Mercedes from a major car dealer in May 05. It cost 28 thousand euro. He was also sold a warranty for 320 euro. He was told the car would be serviced as part of the deal.
After taking possession of the car he discovered that the service history log book had not been stamped. When he raised this with the dealer, they confirmed it had not been serviced at sale. It was subsequently serviced in November 05, when they also said the car needed repair work costing three and a half thousand euro. My father-in-law pointed out that the car was under warranty for major defects. They disagreed. He then made his own inquiries and discovered that he should not have been sold the warranty at all, as it didn't apply to taxis (they were aware the car was to be used as a taxi at point of sale).
In December 06, the Mercedes finally packed up - 18 months after he had bought it, with only 69 thousand miles on the clock (there had been 45 thousand when he bought it). The repairs will cost 12 thousand euro plus - it needs a new engine. He has also suffered from loss of earnings over the busy festive period.
He has taken this matter to his solicitor - basically saying he was mis-sold a dud car by a supposedly reputable dealer. The question is, what chance does he have of recovering the cost of the car, loss of earnings etc etc etc