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Nevertheless, the line (quite rightly) that you will be taking is that you have been miss-sold on something. Invite them to review the phone conversation you had at the time with their representative (seeing as they record calls). It would be best if you actually send them a proper email. Those contact us forms are a bit of a cop out (for the vendor) - it's hard for you to prove that you have sent in a query/complaint - as they don't leave the sender with any confirmation.serotoninsid; I'm paying DD from my current a/c. I sent an email through the 'contact us' section on the Sky Ireland Website, where they guarentee a reply in 48hrs ! (4 days ago). Consumer Agency.. hadn't thought of that one thanks.
..... It would be best if you actually send them an proper email....
I think Sky dropped 'extra charges' for HD channels recently!
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