EvilDoctorK
Registered User
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bearishbull said:the phone call lasted one second! 15k for one second isnt bad!
aer rianta and their insurers/legal team did a cost benefit analysis and realised? a poxy 15k was a better option than 50k plus for not settling on steps,this settlement doesnt mean aer rianta were responsible.thing is with psycholocial problems like in this case it impossible to disprove but also very difficult to prove conclusively and in civil tort trials you only need to prove your case is probably true and not true beyond reasonable doubt.
jaysis next you'll have debriefings if a customer gets snotty on the phone ,for 99.99% of people such services wouldnt be required and as the probabilty of this service being required is virtually nil should excessive expense be forced on employers?? in law cases relating to duty of care judges find against claims if enforcing the duty of care would be impossible or cost excessive amounts of money /time/resources.RainyDay said:I think the IT article also mentioned that the employer failed to do any kind of debriefing, or to offer support or counselling after the event.
You mean the call in question in the specific case mentioned in the original post? Are you sure about that? The original news article linked above suggests that the call lasted a bit longer.bearishbull said:the phone call lasted one second!
Why on earth did you only do this after 20 minutes of "ranting/raving and dogs abuse"?MandaC said:She ranted and raved for about 20 minutes, and gave dogs abuse shouting down the phone, it was actually like she was having a nervous breakdown on the end of the phone and eventually I had to tell her to go away(nicely)
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