Hi Dazzled. Unfortunately, the process can be a lengthy one. My husband signed up in early December and still hasn't been paid anything yet! They are extremely backlogged! We've also used up most of our savings. I'm not sure how many inspectors they have but clearly it's not enough. The inspector is the one who will make a decision whether your husband is entitled to benefits or not. They have to go over each application with a fine tooth comb to ensure that they are not missing anything. They also have to make sure that if someone is entitled to benefits they actually get them so each file is looked over very carefully.
After my husband signed up and provided all the documents, they sent a letter about a month later saying they needed the same documents again! They never said but we are guessing that they lost the previous ones. We were advised to have my husband go down each week to check the progress. A pain, I know. But if you are in their face enough things might speed up but no guarantees.
My husband decided not to do that and is focusing more on finding work. He due to go back in a few weeks so hopefully they will have made a decision by then.
Good luck!