I found the programme to be uplifting. It was a true insight into life in Ireland and particularly in the least desirable housing areas. One lady said they should be paid to live in the estate. Think of the chances kids there have for a decent future with rampant poverty, drugs, alcoholism etc.
Enter RTE and John Concannon, perhaps somewhat contrived, but it shows that there are still good people out there. Make no mistake, the feelings of the taxi driver and the others were not contrived.
Remember, these people could have done nothing, but they did and think of the lives that have been saved as a result.