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Question: Could you please let me know what SAP stands for?
Answer: S = systems, A = applications, P = products, that is, "Systems, Applications, and Products (in data processing)." This name is based on the original German name "Systeme, Anwendungen und Produkte (in der Datenverarbeitung)."
You can find more information on the company and its history on the www.sap.com Website.
Question: I am writing to you because I am having trouble finding information about what a SAP really is.
Answer: Actually I wonder that you did not find out much about SAP when searching the Web. Let us start with the "definition" of SAP as you can find it in the "Usability Glossary" of our Website (we did a little editing...):
SAP stands for "Systems, Applications, Products" (German: Systeme, Anwendungen, Produkte). SAP AG, headquartered in Walldorf, Germany, is the third-largest software company in the world and the world's largest inter-enterprise software company, providing integrated inter-enterprise software solutions as well as collaborative e-business solutions for all types of industries and for every major market. Founded in 1972 by five former IBM systems engineers, SAP now employs more than 28,000 people in more than 50 countries, among them more than 5400 software developers around the world. SAP AG employs a central usability group, and decentral user interface designers based in the applications.
For more information on SAP AG see the company's website at www.sap.com. There you can get an impression of the company and what it does; it offers lots of information about SAP.
Yah - Stop blaming the system - Blame the people who install/configure/manage/test the system.
In a truly all-inclusive way, I include the users and designers in the definition of the system.
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