Update: Ryanair credited my credit card account with the value of the first booking today.After months of checking my credit card account in expectation of my refund, I tried the chat service again today an, surprisingly, I got a Customer Care agent today. He advised me that, as I had not requested a refund for the second time, on receipt of the voucher email, I was not in the refund queue. He said he would request the refund for me and it should take a maximum of 6 weeks. We'll see!
I have.I had flights with Ryanair for mid April. Still no refund. Has anyone got refunds for mid April flights yet?
Just got one from 12th April cancellation.I had flights with Ryanair for mid April. Still no refund. Has anyone got refunds for mid April flights yet?
Did you get through to a rep on the chat to assert your request for a refund?I had flights with Ryanair for mid April. Still no refund. Has anyone got refunds for mid April flights yet?
It varies. Does it even say that the next available rep will be along? I was waiting 2/3 days before I gave up, months ago, 5 minutes two weeks ago!I am currently on Ryanair Help. Thirty minutes ago I typed my question. All I can see on the screen is my question looking back at me. Nothing to say that there is an operator waiting at the other end to help. Is there someone at the other end? What is the normal wait time?
This is the problem, it doesn't say anything at all. You type your question and then......nothing.Does it even say that the next available rep will be along?
I got refund on 18th June for my cancelled Ryan Air Flight - Flight was 11 th April returning on 18th April. I am waiting on further refund for a July Flight which was cancelled on May 20....when on helpline there was a standard message say it may take a further 3 weeks (therefore not been paid by end of July deadline on there web page..... I am also unsure if the April / May timeframe on website relates to travel dates or does it mean when flight was cancelled.....Ryan Air seem to be faster than AerlingusI had flights with Ryanair for mid April. Still no refund. Has anyone got refunds for mid April flights yet?
You now need to click on the link in the email to get through to a chat bot and eventually a human rep to confirm your wish to receive refund. Otherwise, you will be in the never-ending queue.Email received today about my refund request for a cancelled August flight. They are trying to change my mind and offer a voucher instead of a refund. It’s very open ended as to when I will get the refund but I prefer the refund. “Customers who choose not to accept a voucher will receive their refund in due course once this crisis has passed. Over the coming weeks and months, we will be working hard to process refund requests as quickly as we can.”
Thanks, I engaged with the bot and am now in the 6 week refund queue.You now need to click on the link in the email to get through to a chat bot and eventually a human rep......
I paid for Ryanair flights, half by gift voucher and half by visa payment
When you used the gift card to purchase flights I would have thought that the gift card was "used" and deemed to be spent?
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