I have received several of those, joer, over the past weeks. I was also, at one time, pleasantly surprised. But have since received 2 (unwanted, unusable) vouchers for my 3 cancelled flights. I have tried to get a response from their chatbot but am not convinced it actually ever does anything.I have just received an email from Ryanair offering me a full refund for my cancelled May flight or re routing option. I have applied for a refund on the link provided and I will have it in due course. That sounds positive..
I am one week waiting for an agent to respond on their Chat facility!I have received several of those, joer, over the past weeks. I was also, at one time, pleasantly surprised. But have since received 2 (unwanted, unusable) vouchers for my 3 cancelled flights. I have tried to get a response from their chatbot but am not convinced it actually ever does anything.
Ryanair changes refund policy to allow unused vouchers to be exchanged for cash (via @IrishTimes) https://www.irishtimes.com/news/con...d-vouchers-to-be-exchanged-for-cash-1.4240327
I also received this email overnight. I opted for cash refund on March 20th. I have been trying to get a CS agent online for a week now.FYI. Email received yesterday from Ryanair. I am happy enough that I can get refund at end of 12 months if unused credit. The 12 months limit was my greatest concern (I have <€200 in voucher). Sister however has €1600 tied-up with them so different circumstances and refund preferred.
You have recently received an email with a voucher code to the value of your original booking.
Please note that this voucher is valid for 12 Months and can be used for your future travel plans, please note that if you do not use the voucher the voucher before the expiry date you will receive a full cash refund, in the event you use the voucher in part you will also receive the option of a voucher for the balance or a cash refund after the expire date.
Please click on the link below to accept the voucher
Hi.tommygirl and Slim I am also in the exact same position.I am weary about clicking to accept on the voucher also.I suspect that they will find a way to lessen the value of the voucher when we use it by extra fees etc if we settle for it .I also would prefer the cash even though i might have to wait some time.Any advice or comments would be welcome.Kind regards.
Yes the airlines have EU law in their favour.
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