Hi all,
I had the same problem as most of you..I kept sending them complaints through their website for the last three days and they kept not giving me a valid answer..and definitely not recognizing their thievery and providing any refund..They kept answering with "cheap" excuses that the customer had the obligation to check names, flight etc..like the customer is stupid and doesn't know what purchases..As you all know that was not the issue as the two webpages were messing up against the customer money..and was their responsibility to protect the customer..Relatively to others my loss for the amount of money was minimal, around £ 16, and i am not expecting any refund..but that thievery was really frustrating..Guess what..today they proved how "cheap" they are..!!!!!If you try opening now two webpages (i am using chrome)..the second webpage doesn't open with an error occurring saying: "You have more than one booking page open, this can lead to booking errors. Please close all booking pages and start again."....Well done..for being so "cheap" in all sections...