Happy Girl
Registered User
- Messages
- 793
I don't know if you could tune the TV without buying a replacement Remote.I can retune the VCR and DVD player. My problems lies with the telly.
It's possible that you could get one in Argos - try it out and then return it within the 16 day period because it's not actually what you wanted.I don't know if you could tune the TV without buying a replacement Remote.
That's what I was thinking...lookDoesn't the Argos return policy only apply to unused goods now?
moneysavingexper.com said:If you buy something from Argos then change your mind you can return an 'Unfaulty' and 'unexcluded' item to any Argos store for a refund under the following terms of the 16 guarantee - which is in addition to your statutory rights:
1) You must return it within 16 days.
2) You [The person who purchased the item] must have your original receipt and if required, the matching card that you paid with.
3) The item must be unused.
4) The item must be in the unopened, original packaging.
IF an item has been obviously opened [Specifically cellophane and ripped packaging] then you can't return it under the 16 day money back guarantee.
Many electrical goods shops sell replacement remotes for brand name TVs. I bought a Philips one in a Harvey Norman shop.I don't know if you could tune the TV without buying a replacement Remote.
I have returned things to Argos that were not unused but the brief use in no way affected the condition of the goods.
Possibly - although ClubMan did not specify how long ago he did this. And i believe their policy slightly different from the old one is only new.COuld that be considered to be a rip-off of Argos, given the terms & conditions of their refunds policy which specifically state 'unused'?
Deemed lgitimate by who?I complained to Argos and the ASAI about this and my complaint was deemed legitimate.
Very strange - I'd have many complaints about the ASAI, but I'm never found them not to include upheld complaints in their bulletin.ASAI upheld the complaint but as with others of mine that they upheld it did not appear in their monthly bulletin for some reason.
Wouldn't the 'If you're not sure about things fitting, don't buy them' advice have been relevant here?I bought a cordless phone which was not described in detail in their catalog so it was difficult to make a fully informed purchasing decision. So brought it home and connected it up only to discover that it did not include a feature that I needed. I brought it back and got a refund no problem.
No - read my post above and tell me how returning the item under the Argos returns policy is not ethical.Is Clubmans proposed solution not more akin to the old trick of buying an item, wearing it (e.g. to wedding etc) and returning for a refund - hardly ethical, and am quite surprised that a moderator would suggest it...
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