I also have a policy (10yr lump sum investment) with Royal Liver maturing next month. I have just contacted them to enquire about the terminal bonus on this and I have been informed that Royal Liver no longer pay a terminal bonus on any policies with a life of less than 22years.
If you signed a contract with RL which stated that a terminal bonus would be paid at maturity, I'd be demanding clarification in writing. Don't necessarily believe what you're told over the phone; that might apply only to NEW policies.
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