M Mommah Registered User Messages 591 4 Nov 2012 #1 I am having trouble downloading my new digital certificate from ROS. It is telling me my Regn no/ID no is invalid. As far as I remember this is my husbands PPS number?(I haven't done the returns for 2 years) I can see no other number on our previous returns. This is for income tax purposes. Any advice??
I am having trouble downloading my new digital certificate from ROS. It is telling me my Regn no/ID no is invalid. As far as I remember this is my husbands PPS number?(I haven't done the returns for 2 years) I can see no other number on our previous returns. This is for income tax purposes. Any advice??
M Mommah Registered User Messages 591 5 Nov 2012 #2 The problem was due to the fact I didn't have Java on my laptop. So just downloaded a free copy and everything worked. Except now I can't open last years file which is in a f11 format??
The problem was due to the fact I didn't have Java on my laptop. So just downloaded a free copy and everything worked. Except now I can't open last years file which is in a f11 format??
W WindUp Registered User Messages 660 5 Nov 2012 #3 I had this problem before -- simply rebooting worked for me
S smeharg Registered User Messages 203 5 Nov 2012 #4 Do you have the ROS offline application installed? That should open the .f11 file.