A Chairde,
My mother bought a radiator (55 EUR) from ALDI Long Mile Rd at start of feb, 2 weeks ago it would not power up, making strange crackling noises etc ....
Have said I will bring it back, but no receipt , box etc ... , only radiator.
It is still mint, and I believe only sold by Aldi stores ....
Anybody experience of similar situations, can I bring back ...
Did she pay in cash or by laser?A Chairde,
My mother bought a radiator (55 EUR) from ALDI Long Mile Rd at start of feb, 2 weeks ago it would not power up, making strange crackling noises etc ....
Have said I will bring it back, but no receipt , box etc ... , only radiator.
It is still mint, and I believe only sold by Aldi stores ....
Anybody experience of similar situations, can I bring back ...
You are entitled to repair replacement or refund but you can choose what you want.
Not necessarily correct. Even if you want a refund, the shop are entitled to offer to attempt to have the item repaired first, and then if that doesn't work, they could just offer to replace it. Anecdotally, I've heard that Lidl and Aldi are more likely just to swap the item for you if it's not working - they're not really set up for getting things repaired.
That's not what it says. It says "You can insist on a refund or a replacement"You are entitled to INSIST on a refund where the goods are faulty.
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