.. going to a restaurant at about 6pm in the evening, and having the meal thrown at us (not literally!!) because they wanted the table for 7pm
What should they have done?
If someone looks like they're settling in for the afternoon, make your comment then, but 'til then, focus on giving your customer the best service possible and your table turnover takes care of itself.
If someone looks like they're settling in for the afternoon, make your comment then, but 'til then, focus on giving your customer the best service possible and your table turnover takes care of itself.
Is this over the Christmas period?
Well, at least they told you - I'll always remember going to a restaurant at about 6pm in the evening, and having the meal thrown at us (not literally!!) because they wanted the table for 7pm but didn't tell us beforehand. The staff tried to take our plates away before we'd finished eating, and kept pouring the wine to finish the bottle.
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