shadowglen
Registered User
- Messages
- 4
As the cause of your claim is a burst pipe next door, the claim should be against their insurer. Claims should follow liability. Don't want to judge, but it sounds like your assessor is looking for an easy life! This claim will be on YOUR record if your insurer pays, and may affect your future insurance costs, and prospects for changing to alternative companies. Imo you should insist on the assessor contacting your neighbours underwriters, or if you know the neighbour, contact them and get the name of underwriter and contact them yourself. Insurers sometimes have arrangements between themselves where one company handles the claim, and the other pays. So it MIGHT be possible for your neighbours insurers to accept the report from your own companies assessor. This might simplify the process. But bear in mind, your neighbours insurers must accept liability before agreeing to this.
Q1. What is the situation if the copper tank was stolen from house B next door (unoccupied) and there was a massive leak leading to serious damage to the property A (rental - unoccupied at the time) ?
Q2. What is the position if the house B next door was not insured in the above situation?
I am aware of such a horrendous situation in relation to a work colleague.
Marion
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