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initial appt should be complimentary.
Why, exactly?
I imagine because a lot of accountants today seem to be giving the initial consultation free. ( going on the adverts I'm seeing anyways.)
That may be so, but its hardly a sensible basis for shopping around. A 'free consultation' is meaningless if the service provider can simply build the cost into a bill for services or a 'second consultation' that mightn't have been necessary had the first one not been 'free'.
I disagree. The client can outline to several proposed providers what it is their problem is. They can ask what it is the provider would do if engaged by them and they can ask for approximate costs. They can then use that data to help in deciding who to engage. The face-to-face meeting is also useful for both parties to "size up" as it were the other to see if they would be happy doing business with each other. Something which a telephone call may not do. If the client is happy with the provider and their fee quote then any build-in for the initial consult or not, is largely irrelevant.
Fair enough, but labelling this sort of "sizing up" meeting as a 'free initial consultation' and using it as an promotional hook to attract prospective clients is imho misleading, unless the service provider is prepared to dispense substantive advice at that first meeting.
And proper order too...The period post-2007 has, I believe opened many professionals to the fact that they have to work to get clients and work to retain them and that it is the client and not the professional who is in the driving seat in the relationship. I think the saying might be that it's "put manners on them".
Fair enough, but labelling this sort of "sizing up" meeting as a 'free initial consultation' and using it as an promotional hook to attract prospective clients is imho misleading, unless the service provider is prepared to dispense substantive advice at that first meeting.
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