To be fair, I got through quickly on 1908 the other day and they dealt with my query efficiently. But when I recently cancelled, any offers that they suggested to me were still much more expensive than doing the stupid cancel and re-sign up as a new customer dance. But, for me, the slight bit of hassle is worth the savings of up to €312 p.a. The faster connection is a bonus even if 250Mbps would still be more than enough for me.There is a Limerick number you can use to ring VM for renewels, they've always answered quickly, 061 272190. I've always found that if I reject the first offer and ring back a couple of days later, they make a 2nd better offer
Some providers specify such an increase - e.g. CPI + x% - in their contracts/terms and conditions. E.g.:Has anyone else encountered a hike in price for broadband, despite being in a contract, in April of each year, due to an increase in the Consumer Price Index rate ?
That’s interesting.To be fair, I got through quickly on 1908 the other day and they dealt with my query efficiently. But when I recently cancelled, any offers that they suggested to me were still much more expensive than doing the stupid cancel and re-sign up as a new customer dance. But, for me, the slight bit of hassle is worth the savings of up to €312 p.a. The faster connection is a bonus even if 250Mbps would still be more than enough for me.
My cancellation took effect from midnight on Saturday so that's when my cable broadband stopped working.That’s interesting.
What timeline was involved between cancellation and re-signing? Did you have to endure any lack of service or could you re-sign within the notice period?
Thanks for that.My cancellation took effect from midnight on Saturday so that's when my cable broadband stopped working.
I was lazy and only signed back up yesterday rather than Sunday or Monday.
DPD delivered the hardware just now.
As I said, I used my 4G router for stopgap connectivity Sunday to today but I probably could have been back up on VM yesterday or maybe even Monday if I had been more organised.
I don't think that you can sign up within the previous contract period but I never tried and maybe it's possible subject to the details used to sign up (name, date of birth, email address, IBAN for DD etc.).
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