Great answer Red Onion, if it was me i would do all that and get something for stress etc for their mistake.Yes, lodge a formal complaint.
Explain that you were refused cheaper credit with another lender because of their mistake.
Ask them to compensate you for the additional interest you've been charged as a result of their mistake.
Tell them you want them to match the interest rate you were refused elsewhere until such time as you can switch.
Tell them you want no break fees when you switch, as the only reason you fixed was because of their mistake, which prevented you switching lender.
Tell them you want compensation for the fact you were refused car finance, as a result of their mistake.
Tell them you want proof that they have amended your credit history with ICB and CCR.
If unsatisfactory response, bring to the FSPO.
Thanks so much for this reply. Will do this.Yes, lodge a formal complaint.
Explain that you were refused cheaper credit with another lender because of their mistake.
Ask them to compensate you for the additional interest you've been charged as a result of their mistake.
Tell them you want them to match the interest rate you were refused elsewhere until such time as you can switch.
Tell them you want no break fees when you switch, as the only reason you fixed was because of their mistake, which prevented you switching lender.
Tell them you want compensation for the fact you were refused car finance, as a result of their mistake.
Tell them you want proof that they have amended your credit history with ICB and CCR.
If unsatisfactory response, bring to the FSPO.
They told me it was from 2006 when I phoned. So I don’t think that affected me if it’s true. I asked for proof that it was 2006 and proof that it was fixed.Very interested to hear how you go on with this. I got a similar letter and I am full sure i was refused finance as a result of this. I had called the EBS and was told the date was 2004.
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