You can have a consultation on social welfare entitlements at your local citizens information centre, phone and book, it is free of charge. You can also get comprehensive advice over the phone, just call the number in the golden pages, and you can log on to their website. Perhaps do all 3 and then you will be fully informed before you approach the social welfare office and community welfare officer at your health centre. Different payments are sourced at different offices. Social welfare officers and community welfare officers do not advise you of all your entitlements, merely process what you claim for so please find out impartially as I said through Citizens Advice. All the best to your Mum.