Hi paperclip, mine is just an opinion but I love them as regards ease of use of the rabo internet banking... To me it's one of the easiest if not even the best.
For one reason: if I have to create a payee with all the other banks I have to contact the customer service. With Rabo I can do everything on-line.
Furthermore, I can easily plan my payments with their standing orders without risking my interests... E.g. standing orders from their savings to c/a and from their c/a to payee on the same planned date for the same amount -> They work perfectly!
What I don't like too much is:
- the fact that sometimes they join this forum just to advertise their product
- their customer service on the phone sometimes seems to know less than me on how to use their internet banking
- the 5% up to 10000 Euro isn't yet approved for 2008 as well...
I hope this helps...
What I don't like too much is:
- the fact that sometimes they join this forum just to advertise their product
.
thanks....... hmmm, 5% not approved for 2008..... that would be a deal breaker
I have been critical of Rabo's unsolicited emails (got them again recently in spite of not signing up to anything), the fact that they sometimes give what looks like a sales pitch here, and the fact that initially I found some things about their account confusing (e.g. the need for a current account when moving money out). However, having said all that, I do find their account easy to operate, secure (and the digipass simple to operate and compact enough) and the deposit returns have been a lot better than from a lot of other institutions for a while now. Hopefully they can retain or improve on the 5% for €10K in 2008.
We will be phasing out the current account from February 2008.
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