Z
I have no written documentation. It was a verbal agreement. He doesn't deny the original quote either.If you have nothing in writing concerning what he would do, for what price, then you have a major problem.
I have to say that you appear to have been more than a bit lax in specifying what you wanted -"I asked simply for stairs"- which tends to suggest that you really had no control on what was to be done for how much money.
Why did you allow him to install open tread stairs when the quote was for closed tread?
It was certainly a quote. I made sure of this from hearing other horror stories. He doesn't deny this initial quote either.Are you sure that he quoted a price and not just an estimate of a price?
This is what I'm going to do.1. Pay the original price and wait for the carpenter to sue for the difference.
What is your gut feeling on the job that's been done? Presumably he knew what he had quoted you for, why did he feel the need to change the stairs without telling you?
If this is the case you should educate yourself on "scope creep" and organise your pricing (and purchasing) strategies in order to protect yourself against it. Works far better than risking being sued by your carpenter.In my line of business, I'd often quote people. However, I'd never dream of going back on my word and upping the price after the event. I've often lost money on an original quote because of this.
If this is the case you should educate yourself on "scope creep" and organise your pricing (and purchasing) strategies in order to protect yourself against it.
Yes it was up to the carpenter to detail what was included, but it was up to you to get everything in writing. At the very least this ensures that no one is reliant upon memory of what was said.
Deal.What materials are the stairs in?
I was wondering about that - thanks.Open string stairs ARE more expensive than closed, but the material used will make a difference as to how much.
I assume that when he asked if you wanted open string, it was more than a one-sentence conversation? If he told you in even the vaguest terms that "it'll cost a bit more, but sure it'll look 10 times better" or whatever, you should have pursued him as to how much extra. Passing up that opportunity may now cost you plenty.
Update
Just to complete the story, I just gave him a letter outlining my concerns. He read through it and said to just give him the original amount of €2800. It didn't take him too long to do this either.
Thanks for the opinions and advice.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?