GA001 - the excess on all QDI private motor insurance is €190 - regardless of whether the pay-out is small or large. QDI have recently changed their policy regarding NCB protection from 5 years down to 4yrs too.
You'll probably think that I'm prejudiced, (as I work for them) but they're not the worst out there. It is part of QDI's policy to try and settle claims quickly with as little inconvenience as possible to all parties. I have read a lot of complaints on this forum about QDI in the past 12 months - seems strange that no-one is complaining to the company itself and getting problems rectified. Obviously I can't speak for the whole of QDI but with 1 or 2 exceptions, I find that the vast majority of people are pleased with the manner, speed and professionalism of the claims managers that look after them.
With most claims that I handle, I would be aiming to have resolution within 5-10 days, I find this usually attainable - shame that most other insurance companies won't even talk to you until they've had the accident report form returned by their policy holders! Other members of the 'Big 3' have had QDI policy holders waiting for months with no resolution in sight, despite having hard evidence that their PH was liable.
I agree, that you get what you pay for BUT, QDI has come a long way in the last few years and is now no longer the 'Ryanair' of car insurance, providing pretty much the same extras as most other insurers.
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