Davy, surely if the person in question, closes the isolator (assuming there is one) to the ch rads, and allows the boiler/pump to act on cylinder alone this should easily confirm an airlock, or as you suggest the gate valve closed or stuck even (boiler will hit hi-limit pretty quick!) and if it is an airlock may have a chance of pushing it out to the boiler (where hopefully there is an auto-air vent, but then being Ireland maybe this is too much to hope for!)
Could there be a separate time clock that you haven't spotted?
Previous owners could have had it set to heat water on a Monday evening and off rest of week...
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