Hi we upgraded to a bigger house in Aug 2006 and fixed it at the time. I am waiting on confirmation from my solicitor on whether tracker was an option at the end of the fixed term.
In Jan 2009 we contacted PTSB to come out of fixed to go on tracker and were told our only option was SVR and there would be a charge on coming out of fixed. We paid the fee to come out of fixed which had trebled by the time it all legally went through ( I did try and fight that after with the Ombudsman to no avail) but it was still saving us money in the long run, subsequently we also switched provider to AIB as there was more savings to be made monthly on their SRV rate.
I contacted PTSB today and they said we were not on the redress list.
My question is, is there any case for us if it turns out we were wrongly informed as we would never have came out of fixed if we had a tracker rate available at the end of the fixed term?
In Jan 2009 we contacted PTSB to come out of fixed to go on tracker and were told our only option was SVR and there would be a charge on coming out of fixed. We paid the fee to come out of fixed which had trebled by the time it all legally went through ( I did try and fight that after with the Ombudsman to no avail) but it was still saving us money in the long run, subsequently we also switched provider to AIB as there was more savings to be made monthly on their SRV rate.
I contacted PTSB today and they said we were not on the redress list.
My question is, is there any case for us if it turns out we were wrongly informed as we would never have came out of fixed if we had a tracker rate available at the end of the fixed term?