Brendan Burgess
Founder
- Messages
- 52,197
Its also very frustrating to see all the broadcasts in the news today about this but no mention of the situation customers you are facing by having no rate specified.
Hi random
I have mentioned it in at least two interviews and probably three. I have also briefed the newspapers on it.
Brendan
I fully agree with you,when people broke out of the fixed rate, that WAS the expiry of the fixed rate. Which in early 2009, the tracker rate would have been a lot less than the 3.3% that ptsb are offering for a year later. So I certainly feel the tracker rate that should apply is the one in Feb 09.Just saw this on the PTSB website re redress:
"In other cases, the customer’s conditions provided that they are entitled to the appropriate margin over the ECB rate which was applicable on the maturity of the fixed rate (or discounted tracker) period. For these customers, the key factor is the date their fixed rate term or discounted tracker rate term would have matured, and the appropriate tracker rate which was applicable at that date."
Note it states the date their fixed rate term or discounted tracker rate term would have matured. This is something that surely should be challenged? I have repeatedly looked at my contract and it states that it will revert to tracker on expiry of fixed rate. It also states that fixed can be broken at any time subject to a fee. PTSB didn't charge a breakage fee which is not my problem. There is nothing that states if you break your fixed term early you have to wait until maturity of the original agreed term to revert to tracker. Any thoughts please?
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