I have recently taken out an investment mortgage with PTSB, and found them painfully slow, and very disorganized. Being our third mortgage, we had all the usual docs ready. They took so long to respond to requests from ourselves, and the solicitor, that the sale nearly fell through. At the very last, when we had harrassed them for weeks, and provided every little bit of extra info that they requested, they said that the original docs were now out of date, and they needed newer ones! Now a colleague of mine is buying her new house with a PTSB mortgage, and the same thing has happened... they could have closed three weeks ago with a different lender. I guess I'm just blowing off steam... but has anyone else had similar experiences with them?