Is it possible that PTSB created this new explore current account to avoid giving free banking to anyone that would qualify as over 60 and account opened before 13 Jan 2018. I would have been on such person in a short few years. As I switched, I must wait till age 66.I changed to the explore account last September.
Have only just read now that I could have remained on the old current account and had my fees waived as I am over 60 and have had that account since before 2018.
Will contact them on Tuesday, but I'm sure they'll say I should have read all the fine details before I switched
10. Are there any exemptions for senior citizens, students etc.?
Response: Full time secondary level or third level students in a CAO recognised institution can avail of our student account
option.
If you are over 66 years (or between 60 & 66 years if your account was opened on or before 13th January 2018) you are
eligible for fee and charge exemption regardless of the balance maintained in your account.
LOL. It's a bank, you know it's exactly what they are at.Is it possible that PTSB created this new explore current account to avoid giving free banking to anyone that would qualify as over 60 and account opened before 13 Jan 2018. I would have been on such person in a short few years. As I switched, I must wait till age 66.
It would be very underhanded of them to be at this, though I have little trust in PTSB over what they did to people with trackers.
“If you are over 66 years (or between 60 & 66 years if your account was opened on or before 13th January 2018) you are eligible for fee and charge exemption regardless of the balance maintained in your account." This is very clear in plain English.Just an update on this. I contacted bank and asked for fees to waived as per the conditions for fee waiver as outlined in section of the fee waiver removal faq document.
Took them a while to get an answer for me. But eventually they came back with the following.
I'm not entitled as the rules are I needed to be between 60 and 66 in 2018. Confusing or what
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